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1300 24 ABBA (1300 242 222)
Contact Us in Townsville!

National Helplines and Websites

Townsville Suicide Prevent Network (TSPN)

07 4725 3664

A foundation for the development of effective suicide prevention initiatives


13 11 14
Provides 24/7 crisis support and suicide prevention services.

Suicide Call Back Service

1300 659 467

The Suicide Call Back Service is a 24-hour, nationwide service that provides telephone and online counselling to people 15 years and over who fit one of the following categories:

  • People who are suicidal
  • People caring for someone who is suicidal
  • People bereaved by suicide
  • Health professionals supporting people affected by suicide. 

The Suicide Call Back Service is especially suited to people who are geographically or emotionally isolated.


1300 22 4636

Provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Black Dog Institute

Information on symptoms, treatment and prevention of depression and bipolar disorder.

Carers Australia

1800 242 636

Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.


1800 650 890

Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.

Kids Helpline

1800 55 1800

A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

MensLine Australia

1300 78 99 78

A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way. 

Womens Centre

4775 7555
A safe place for women incorporating support services and counselling.


An innovative website dedicated to providing access to trusted, relevant mental health care services, online programs and resources.

MindSpot Clinic

1800 61 44 34

An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.

Relationships Australia

1300 364 277

A provider of relationship support services for individuals, families and communities.

SANE Australia

1800 18 7263

Information about mental illness, treatments, where to go for support and help carers.

Support after Suicide

Information, resources, counselling and group support to those bereaved by suicide. Education and professional development to health, welfare and education professionals.


1800 184 527

QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people. The project provides nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.

Open Arms - Veterans & Families Counselling

1800 011 046

Open Arms care about the health and wellbeing of all veterans and their family members, no matter when or where they served.

ATAPS Counselling Services

4799 1799
Free counselling for people with mild to moderate mental health issues who are 12 years and above; low income, debt or money problems; pregnant women, women in the first year after birth, or after infant/foetus loss regardless of income; and all Aboriginal and Torres Strait Islander people regardless of income. GP referral.

ATAPS For Kids Counselling Services

4799 1799
Free counselling services for children 0-12 years with risk of, or mild to moderate, mental health or behavioural issues. GP referral.

CORES Wellbeing Counselling Service

0427 455 313
Private and confidential counselling service specialising in, but not limited to suicidal feelings, grief and loss, family issues, separation.

Homeless Health Outreach Team (HHOT) - MHSG

4433 8200
Provides comprehensive assessment, care coordination and clinical intervention for homeless persons in the community who are experiencing mental illness.